It took 1,680 seconds for an ambulance to get to Donna Martin. National EMS is the ambulance provider in Morgan County, Georgia but it never showed up. “It took 30 min for her to get an ambulance from an outside county other than the one she lived in and she passed away as a result,” said Julianne Thompson.
Thompson says she believes a lack of transparency and accountability ultimately lead to Martin’s death. The director of National EMS, the ambulance provider that should have responded to the 911 call, is also a member of the Region 10 EMS Council.
“I think the way the system is decades old the way that the system was set up, in general, has been flawed from day one.”
The EMS system is divided into ten regions in Georgia. Each region has a council which chooses the ambulance provider for the area. The state allows ambulance providers to serve on the council.
“There is no way for it to be fair or transparent when you have vendors who service the area their executives sitting on the councils who are in charge of hiring.”